Mastertech

Overview

Mastertech, a leading Irish provider of mechanical and electrical contracting services, is known for delivering high-quality solutions across a range of commercial and industrial projects. As the company grew, so did the complexity of its operations, particularly around job management, compliance documentation and client communication.

To stay ahead, Director David Conway and the team at Mastertech sought a digital solution that would streamline on-site processes, improve real-time reporting and client service. The answer came in the form of Integrity Software’s Evolution Mx Works Orders – a platform that David calls “a game changer” for the M&E sector.

Challenges

Prior to implementing Evolution Mx, Mastertech faced several challenges common in the M&E industry:

  • Accurate & timely project cost estimation
  • Quick & easy access to analytical reports for real-time project monitoring
  • The need to improve customer communications to prevent misunderstanding and improve overall satisfaction

Mastertech knew a change was necessary – they needed to implement an ERP system built for how M&E contractors actually work on the ground, to help support their future growth.

The Solution: Evolution Mx Works Orders

After evaluating several options, Mastertech partnered with Integrity Software to implement Evolution Mx Works Orders, a comprehensive solution designed specifically for the mechanical and electrical industry.

Key features that proved critical included:

  • Photo capture with job tagging: Engineers can take and upload before-and-after photos directly to the job record, providing visual documentation and accountability.
  • Digital forms for compliance: Standardised forms for risk assessments, method statements and other H&S documentation can be completed and stored within the system.
  • Engineer App integration: Jobs are dispatched to field engineers via the Evolution Mx app, allowing them to complete tasks, submit updates and capture signatures in real-time.
  • Instant billing: Once a job is closed on the app, the office team is immediately notified, allowing invoices to be sent to clients within minutes.

Tailored Development for a Perfect Fit

One of the key advantages Mastertech gained by working with Integrity Software as the authors, owners and developers of Evolution Mx, was the ability to shape the software around their unique requirements.

“Integrity really listened to how we work, and they were able to tweak the system and enhance certain features, so it matched our exact needs.” David said.

Because our software is developed in-house, we could offer targeted development to accommodate specific workflows. This flexibility meant Evolution Mx didn’t just work for Mastertech, it became an exact fit for how they operate.

Results and Impact

The impact of Evolution Mx on Mastertech’s operations has been both immediate and measurable:

  • Faster job turnaround with real-time updates from the field.
  • Reduced admin time across all departments, especially for compliance.
  • Improved client satisfaction through faster invoicing and clearer reporting.
  • Greater visibility for managers across every stage of a project.

“Evolution Mx has streamlined everything,” says David, “From site to office to client – it’s all connected. For us, it’s a game changer.”

Conclusion

For M&E companies looking to digitise their workflow and stay competitive, Mastertech’s experience offers a clear roadmap. Evolution Mx Works Orders delivers the tools contractors need to operate efficiently, stay compliant and impress clients with professional delivery.

Mastertech’s transformation shows how the right digital platform isn’t just a tool, it’s a strategic advantage.

To find out how Evolution Mx could benefit your M&E business, book a demo today.

About Integrity Software

We have been providing construction software solutions to UK and Irish construction businesses for more than 40 years, and our fully-integrated construction accounting software is used by more than 1,000 leading construction businesses.

Book your demo today

Complete the form and a member of our team will be in touch to book you a demonstration of our software.






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