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Construction software and customer support: why it’s important

Construction software and customer support: why it’s important

Construction software needs a good standard of after-care support if it is to remain useful into the future. 

Construction accounting software isn’t just a product – it’s a service. The software’s features may form the bulk of your decision-making process when choosing which software package to upgrade to, but there’s another factor you must consider: the short-term and long-term support that your software provider offers you. It’s in both parties’ interests for you to be happy with your construction software, so you’d think that good quality customer support would be provided by all software companies. Unfortunately, this is not the case. Many software companies try to cut costs by skimping on suppor… Read more