Software Support Consultant

We are looking for an energetic, personable and enthusiastic individual to help us deliver a high quality support service to our customers, promoting high levels of customer satisfaction, loyalty and retention.

Reporting to the Support Manager, this role will involve working on the support desk responding to and resolving technical software queries. 

As a minimum, candidates should have:

•    Excellent customer service skills
•    Be an open and clear communicator - verbal and written
•    Demonstrate the ability to learn new systems quickly
•    Have strong numerical, analytical and problem solving skills
•    Be self-motivated and able to work under their own initiative
•    Have an enthusiastic can-do attitude and be determined to find and provide solutions

The following skills would also be highly desirable:

•    Experience of working in a technical IT support role
•    Microsoft SQL, including writing view and enquiries for reporting purposes
•    Microsoft Server platforms, Windows operating systems and Excel
•    Working in accounts or using accounting software
•    Knowledge of the Construction industry

Job Type: Full Time
Location: Lincoln

To apply please email your CV to careers@integrity-software.net